Hosting & Domains FAQ’s
Why is Website Hosting Important?
It is important for a few reasons.
1 If your website takes too long to load then customers may hit he back button and look at your competitors.
2 Page Speed is a website ranking factor. Google now ranks the website based on the mobile version. If you don’t have a responsive website (displays correctly on phones and tablets)
3 If your customers can quickly go to each page, then they will likely look through more of your website. Google looks at page views when ranking your website.
We have a Perth based server and it is quick. It is deliberately under-utilised in terms of capacity so that our customers have fast websites.
Can You Purchase and Manage Our Domains?
Yes we can. This takes all the worry away from you in terms of remembering to renew your domains. There are new rules for renewing your domain if you have let it lapse. Under 30 days expired you can pay the normal fee. For 30-60 days overdue there is a $200 fee (imposed by the domain authority) the dns records are removed If you are 60-90overdue it heads towards being open to purchase by another company. We speak to customers who have lost their domain (bought by another company) by not managing their domain properly.
Domains are an important business asset. Ensure they are properly managed.
What is the impact of opting for a cheap web host provider?
Opting for a cheap web host provider can have a negative impact on your website and business. Cheap hosting often means your website is hosted on a server overseas or shared with many hosting companies, which can result in delays in support, inability to isolate problems, and lack of flexibility for special solutions.
What kind of server does Web Wizards use for hosting and what are its features?
Web Wizards uses its own dedicated local server that runs at light speed with LS cache and includes 10 different types of protection and speed enhancement software.
What kind of support does Web Wizards offer for its hosting services?
Web Wizards provides its clients with a local support system in WA that includes email support, web editing help, and direction to the best team member for a particular support issue. The company responds promptly to support requests and provides guidance and support for web-related services like email set-up, web and Google marketing, domain registration, and social media marketing.
How does Web Wizards ensure the reliability of its hosting services?
Web Wizards uses an award-winning Australian-based hosting company with many large corporate clients. The company provides Web Wizards with a dedicated server and maintains and upgrades its infrastructure regularly to guarantee quality and continuity of service. The server company offers 24/7 support and addresses any issues with urgency and immediacy. Websites hosted by Web Wizards are backed up daily to minimize impact in case of problems.
What additional service does Web Wizards offer when building a website and hosting it with them?
When building a website and hosting it with Web Wizards, clients receive one-on-one training on managing and editing their website, as well as comprehensive video tutorials available in the admin section of their website. Clients can also call for phone support on editing their site if they host with Web Wizards.